Telephone Voiceovers

Telephone voiceover - Requirements

Telephone voiceover (also called IVR) generally employs a tone that reflects the company’s image — formal, friendly, serious, casual, etc. On-hold messages - that is, a message that the caller hears when waiting on the line - usually employs a marketing tone of voice if you want to sell something, or a calming voice for callers who may need to wait a long time on the line.

You can listen to examples of different style below, and choose one that suits your company's needs.

For the sake of accessibility, the following guidelines are recommended:

• Include an option to speak with a representative or an operator early on in the telephone system.
• Use a slow pace and simple language.
• Do not use background music when the voiceover is playing. Music can be used at the start and end of the recording. This will make it easier for those who are hard of hearning to hear the message.

Telephone voiceover - Resources

Read some useful tips on maximizing your telephone voiceover’s results! For your convenience when writing the voiceover script, you can use ready-made telephone script templates.

Hear a vocal style you like? Contact me, tell me which demo you like, and we'll start the recording process!